Memorandum
On Introductions That Are Worth Making
Why most commercial introductions are worthless, and what has to be true before one is worth anyone’s time.
There is a version of this business that sells volume, and it does not work.
Buy a list, write a clever opener, send it fifty thousand times, and report the reply rate. Somebody somewhere replies. The agency calls that a pipeline. The client calls it, eventually, a waste of a quarter.
The reason it fails is not the copy. A list tells you who exists. It does not tell you who is under pressure this month, who has budget allocated, who holds the authority to sign, or whether the two parties could legally transact at all if they wanted to.
Those four facts are the entire business.
Knowing them is not a trick, and it is not something you can buy on a Tuesday afternoon. It is the accumulated product of working the same five sectors continuously: knowing the operators and the contractors, the facilities and the agencies, the producers and the distributors, the buyers and the producers. Knowing who is expanding, who is short, who has capacity sitting idle, and who has just lost a supplier. We spend our time on that, which is why we can answer in a day what takes other people a quarter.
How that coverage is built is our business and stays that way. What a counterparty should care about is that it is current, that it is held directly rather than bought in, and that nothing reaches them until the other side has been checked.
Because knowing is only half of it.
A crew will be needed on a site; that does not tell you whether the contractor holds the agreements and insurance an operator requires before anyone goes through the gate. A producer has funded its US ambitions; that does not tell you whether the facility is registered, or whether the labelling would survive a buyer meeting. A buyer wants tonnage; that does not tell you whether the other end has uncommitted capacity or current documentation.
So we check. Authority, capacity, and whether the problem carries a real cost. Most counterparties fail at least one, and when they do, the introduction does not happen. That is not caution for its own sake. An introduction that skips those questions costs two executives an hour each, and costs us the only thing that makes this work: being worth answering next time.
When both sides clear, each gets a short written brief — who the other is, what they need, what the first conversation should settle — and we open one thread and step back. We do not buy or sell the goods. We do not sign on anyone’s behalf. We do not take a hidden share of what follows. Where both sides engage us, both are told so in writing.
We guarantee the verification, not the weather. If an introduced principal turns out not to match what we verified, we replace them. We will never tell you a deal will close, because that is not ours to promise.
Most introductions are not worth making. We spend most of our time establishing which ones are not.
The remainder are worth a great deal.
Request an introduction
Tell us your sector, which side of the market you are on, and what has to happen in the next 60 days. Every enquiry is read by a person, and nothing is shared without your say-so.
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cal.com/morningcrest/intro-call
james@morningcrestprotocol.com